Help Center
Do you ship internationally?
We are back to shipping internationally.
We just want to remind you that due to the current situation of us being in a global pandemic, to give us 14-25 days on top of the approx. day of arrival, for your products to reach you but fingers crossed that it does not delay your orders!
I have made a mistake with my shipping/delivery details. What happens now?
What will happen if my post cannot be serviced by express/international couriers?
There are times when couriers are not able to send packages and in those cases, we reserve the right to cancel orders at addresses which cannot be serviced by express couriers.
How long will Blinkaria Kohl last? And is the bottle refillable?
Our Blinkaria Kohl can last anywhere between 1.5-2 years if used daily! And you can refill our bottles with our Kohl refills.
PLEASE let us know as soon as possible by using the Contact Us page at the top of our website. We can update/change any details as required BEFORE processing your orders. Otherwise, we will have to wait for your package to come back to our business in order for us to send you out a replacement package and we would charge your for postage again. However, if you decide to cancel the order with an incorrect address on your behalf we can cancel and refund it but we cannot refund the shipping cost since the mistake would not have been on our behalf.
How can I care for my sterling silver jewellery?
Do you have a custom jewellery department?
We hope we can do custom unique jewellery pieces in the near future. But at this moment in time we do not.
Unfortunately our Kohl comes in black only. But we will look into finding a safe natural option for those of you who want a more subtle colour!
Does the Blinkaria Kohl come in brown colour?
Are my payment details safe?
100% safe!
We do NOT store any payment details on our systems.
We will not sell any of your details to any third party. So be sure to be confident in doing business with Blinkaria.
How much do you charge to ship to the UK?
Will you send products I have ordered as a separate post if I have ordered a pre-order product?
Do you ship to Northern Ireland?
Yes, ofcourse we do! But, please be aware that for orders shipping to Northern Ireland, there may be a delay in delivery for orders placed from 28th December 2020.
This is due to implications surrounding the UK’s withdrawal from the European Union on 01/01/2021.
If you have ordered a pre-order product and a product that is ready for shipment then we will send these together on the day of the titled pre-order date since we try to keep postage charges at the minimum price. We charge you one price for shipping no matter how much your purchase or how heavy your items will be.
We charge £1 for tracked Second Class delivery in the UK!
FREE delivery over £45!
For international orders please go to checkout to find the rates for your country/area.
Please keep in mind that due to the COVID-19 lockdown, the shipping is slower than usual. We hope not but in some cases, shipping might take up to 30 days.
Routine sterling silver care is a must if you want to keep your jewellery looking as it did when it arrived. Our top tip is: Dry silver is happy silver. Try not to get it mixed with any chemicals such as: Chlorine, perfumes, or cleaning agents. If that does happen make sure to rinse it off and be sure to dry it with a cloth. When you are not wearing your jewellery, please place it in a dry clean airtight container. Alternatively you can place the jewellery in the pouch sent with your jewellery.